UMI collections
Need assistance?
How do I find my size?
Each product page has a size table in cm and inches. The numbers shown are the actual garment measurements — compare them to a piece you already own and love. For step-by-step instructions, see our Size Guide (how to measure yourself, plus the size our model is wearing on each photo).
Do your clothes run true to size?
Yes — trust the size chart over your usual size label, because sizing varies wildly between brands.
A small note on accuracy: every garment is measured by hand, so the actual piece can differ from the chart by up to 2–3 cm (about 1 inch). The label on the garment may also show a slightly different size than the one you ordered for the same reason.
Where do you ship?
Thailand only at the moment. If you're outside Thailand, contact us and we'll notify you when shipping opens to your region.
How much does shipping cost?
฿120 flat anywhere in Thailand — free over ฿4,500. Phuket same-day Grab Express: ฿300.
Can I return an item?
Because every piece is made in small batches in Thailand, we offer size and style exchanges within 7 days rather than open returns. If something isn't right, message us before sending anything — we resolve almost every case.
What payment methods do you accept?
Visa, Mastercard, PromptPay, Bank Transfer, Cash at Store (Phuket pickup), plus 70+ regional methods (Alipay, WeChat Pay, KBank, LINE Pay, GrabPay and more) through our secure 2C2P checkout.