Help Center
How do I wash and care for my UMI piece?
Every product page has a Composition and Care section with the precise wash/iron/dry instructions for that fabric. General rule: cool wash (max 30°C), gentle sp
How do I wash and care for my UMI piece?
Every product page has a Composition and Care section with the precise wash/iron/dry instructions for that fabric. General rule: cool wash (max 30°C), gentle sp
What happens if an item is out of stock after I...
We'll reach out before shipping to offer a replacement or a refund.
What happens if an item is out of stock after I...
We'll reach out before shipping to offer a replacement or a refund.
What if my item arrives damaged or faulty?
Same — [reach out](https://umi.store/pages/contact) within 14 days with photos or a short video. We'll arrange a replacement or full refund, and [we cover retur
What if my item arrives damaged or faulty?
Same — [reach out](https://umi.store/pages/contact) within 14 days with photos or a short video. We'll arrange a replacement or full refund, and [we cover retur
What if I receive the wrong item, or something ...
[Contact us](https://umi.store/pages/contact) with your order number and a photo. We'll send the correct item and [cover all shipping costs](https://umi.store/p
What if I receive the wrong item, or something ...
[Contact us](https://umi.store/pages/contact) with your order number and a photo. We'll send the correct item and [cover all shipping costs](https://umi.store/p
Can I modify or cancel my order after placing?
[Contact us](https://umi.store/pages/contact) within 2 hours of placing your order, before we pack it. Once the parcel ships, we can no longer change it.
Can I modify or cancel my order after placing?
[Contact us](https://umi.store/pages/contact) within 2 hours of placing your order, before we pack it. Once the parcel ships, we can no longer change it.